🚚 Shipping Policy — Vinorex

📦 Shipping Partners

At Vinorex, we work with some of India's most trusted logistics partners to ensure your order reaches you safely and on time.

✅ We ship orders through Shiprocket (Fastrr) and Delhivery.

✅ Once your order is dispatched, you will receive a tracking link via Email and/or WhatsApp so you can monitor your shipment in real time.

---

🗺️ Shipping Locations

📍 We currently deliver across India only.

❌ At this time, international shipping is not available.

---

⏱️ Delivery Timeline

🟢 Standard delivery is completed within 3–5 business days from the date of dispatch.

🟡 Deliveries to remote or rural locations may require additional transit time.

📅 Business days are Monday through Saturday, excluding public holidays.

---

💸 Shipping Charges

🎉 FREE Shipping on all orders above ₹599.

📦 Orders below ₹599 will incur a nominal shipping fee, which will be displayed during checkout.

---

⚠️ Shipping Delays & Exceptions

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

• 🌧️ Severe weather conditions
• 🚚 Operational delays from courier partners
• 🎊 High-volume festive periods (Diwali, Holi, etc.)
• 🏛️ Public holidays, strikes, or government restrictions
• 📍 Incorrect, incomplete, or invalid shipping addresses provided during checkout

If your shipment is delayed, our team will keep you informed via Email and/or WhatsApp and work closely with our logistics partners to ensure the earliest possible delivery.

---

📬 Order Tracking

🔍 Once your order has been dispatched, you will receive a tracking ID and tracking link via Email and/or WhatsApp.

📱 Orders can be tracked directly through the respective courier partner's tracking portal (Shiprocket/Fastrr or Delhivery).

🕐 Please allow up to 12 hours after dispatch for tracking information to become active.